Monitoring Pelayanan Prima

Kualitas Layanan Satpam Antrian • Service Blueprint 2025
A. SIKAP SATPAM (40%) A1: 33.3% | A2: 33.3% | A3: 33.3%

A1. SIKAP AWAL LAYANAN

A2. SIKAP SELAMA LAYANAN

A3. SIKAP AKHIR LAYANAN

B. SKILL SATPAM (40%)
C. PENAMPILAN SATPAM (20%)

GENDER SATPAM

D. KUALITAS LAYANAN & FASILITAS
Seberapa PUAS Anda terhadap kualitas pelayanan Satpam? (1-6)