Monitoring Pelayanan Prima
Frontliner Administrasi • Service Blueprint 2025
A. SIKAP FL ADMIN (40%)
A1. SIKAP AWAL LAYANAN
A2. SIKAP SELAMA LAYANAN
A3. SIKAP AKHIR LAYANAN
B. SKILL FL ADMIN (35%)
C. PENAMPILAN FL ADMIN (25%)
GENDER SERVICE OFFICER
1. Wanita
2. Pria
D. KUALITAS LAYANAN
Seberapa PUAS Anda terhadap kualitas pelayanan FL Admin? (1-6)
1
2
3
4
5
6
ADDED SKILL (Informasional)